Privacy Statement

Your privacy is important to us. This privacy statement explains the personal data GetNorthwards processes, how GetNorthwards processes it and for what purposes.

GetNorthwards offers a wide range of products, including server products used to help operate enterprises worldwide, devices you use in your home, software that students use at school, and services developers use to create and host what's developed. References to GetNorthwards products in this statement includes and is not limited to GetNorthwards services, websites, management information systems, apps, software, network, servers and devices.

Please read the product-specific details in this privacy statement, which provide additional relevant information. This statement applies to the interactions GetNorthwards has with you and the GetNorthwards Services.

GetNorthwards collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use and experiences with our products. The data we collect depends on the context of your interactions with GetNorthwards and the choices that you make, including your privacy settings and the products and features that you use. We also obtain data about you from third parties.

If you represent an organisation, such as a business or any other institution, that utilises Enterprise and Developer Products from GetNorthwards, please see the Enterprise and developer products section of this privacy statement to learn how we process your data.

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data necessary to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you are using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalisation that use such data will not work for you.

How we use personal data

GetNorthwards uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:

  • Provide our products, which include updating, securing and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
  • Improve and develop our products.
  • Personalise our products and make recommendations.
  • Publicise and market to you, which includes sending promotional communications, targeting advertising and presenting you with relevant offers.

We also use data to operate our business which includes analysing our performance, meeting our legal obligations, developing our workforce and doing research.

In carrying out these purposes, we combine data we collect from different contexts (for example, from your use of GetNorthwards Services) or obtain from third parties to give you a more seamless, consistent and personalised experience, to make informed business decisions and for other legitimate purposes.

Reasons we share personal data

We share your personal data with your consent or to complete any transaction or provide any services you have requested or authorised. We also share data with GetNorthwards-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of GetNorthwards and its customers.

How to access and control your personal data

You can also make choices about the collection and use of your data by GetNorthwards. You can control your personal data that GetNorthwards has obtained, and exercise your data protection rights, by contacting GetNorthwards or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. For example, you can:

  • Control the use of your data for interest-based advertising from GetNorthwards by visiting our opt-out page.
  • Access and clear some of your data through the GetNorthwards privacy dashboard.

Not all personal data processed by GetNorthwards can be accessed or controlled via the tools above. If you want to access or control personal data processed by GetNorthwards that is not available via the tools above or directly through the GetNorthwards products you use, you can always contact GetNorthwards at hello@getnorthwards.africa.

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honouring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analysing how our products perform and fulfilling other legitimate purposes. GetNorthwards apps use additional identifiers, such as the advertising ID's, for similar purposes.

We also use "web beacons" to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies or similar technologies from third-party service providers.

You have a variety of tools to control the data collected by cookies, web beacons and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

GetNorthwards account

With a GetNorthwards account, you can sign in to GetNorthwards products, as well as those of select GetNorthwards partners. Personal data associated with your GetNorthwards account includes credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, and your interests and favourites. Signing in to your GetNorthwards account enables personalisation and consistent experiences across products and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your GetNorthwards account, and enables other features.

If you sign in to a service offered by a third party with your GetNorthwards account, you will share with that third party the account data required by that service.

Other important privacy information

It is your responsibility to ascertain the security of the device and software you use to access our Services.